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Oceania IT Services Market Report 2017 Including: Hardware Support Services, Software And BPO Services, Cloud Services Covering: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Published: Mar, 2017 | Pages: 112 | Publisher: The Business Research Company
Industry: ICT | Report Format: Electronic (PDF)

 Australia has an internet penetration rate of around 84%. In New Zealand, the internet penetration rate reached around 88%% in 2015. In 2016, New Zealand recorded a total of 3 million Facebook users while Australia recorded 15 million users.

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Description
Where is the largest and fastest growing market for IT Services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward?  The IT services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider IT services market, and compares it with other markets.
• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
• Market segmentations break down market into sub markets that are hardware support services, software and BPO services, cloud services.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.  It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing. 
• Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this. 
• The IT services market section of the report gives context. It compares the IT services market with other segments of the IT services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, IT Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.

Scope

Markets covered: Hardware Support Services, Software And BPO Services, Cloud Services 

Companies mentioned: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data 

Countries: Australia and New Zealand

Regions: Oceania

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, IT services Indicators Comparison, Internet Penetration, and Internet Hosts across selected countries.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
 Table of Contents
1. Information Technology Services Market Characteristics 11 2. Oceania's Information Technology Services Market 12 2.1. Oceania's Information Technology Services Market 12 2.1.1. Oceania's Information Technology Services Market Overview 12 2.1.2. Oceania Information Technology Services Historic Market, 2012- 2016 14 2.1.3. Oceania Information Technology Services Forecast Market, 2016- 2020 15 2.1.4. Oceania Market Size By Segment 16 Hardware Support Services 16 Software and BPO Services 16 Cloud Services 16 2.1.5. Oceania Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 17 Hardware Support Services 17 Software and BPO Services 17 Cloud Services 17 2.2. Oceania Information Technology Services Market: Country Analysis 18 2.3. Australia Information Technology Services Market 18 2.3.1. Australia Information Technology Services Market Overview 18 2.3.2. Australia Information Technology Services Historic Market, 2012- 2016 20 2.3.3. Australia Information Technology Services Forecast Market, 2016- 2020 21 2.3.4. Australia Market Size By Segment 22 Hardware Support Services 22 Software and BPO Services 22 Cloud Services 22 2.3.5. Australia Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 23 Cloud Hardware Support Services 23 Software and BPO Services 23 Cloud Services 23 2.3.6. Australia Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 24 2.3.7. Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 25 3. Information Technology Services Market Global Context 26 3.1. Historic Market Growth 26 Drivers of the Market 27 Emerging Markets Growth 27 Technology Development 27 B2B & B2C Mobility 27 High Valuations of Information Technology Companies 27 Restraints on the Market 27 Multinational Operations Difficulties 27 High R&D Expenditure 27 3.2. Forecast Market Growth 28 Drivers of the Market 28 Economic Growth 28 Smart Cities 29 Government Initiatives 29 Internet of Things (IoT) 29 Digital Advertising Revenues Increasing 29 Restraints on the Market 29 Interest Rate Increases 29 Infrastructural Barriers 29 Reduction in Free Trade 30 4. Porters Five Forces Model 31 Bargaining Power of Buyers 31 Bargaining Power of Suppliers 32 Threat of New Entrants 32 Threat of Substitutes 32 Industry Competition 32 5. PESTLE Analysis 33 Political 34 Economic 34 Technological 35 Environmental 35 Social 35 Legal 36 6. Information Technology Services Market Segmentation 37 6.1. Global Segmentation 37 Hardware Support Services 38 Software and BPO Services 38 Cloud Services 38 Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 39 Cloud Services 39 Software and BPO Services 39 Hardware Support Services 39 6.2. Hardware Support Services 40 6.2.1. Market Characteristics 40 6.2.2. Market Trends And Strategies 41 Software Products Integration 41 Growing Demand For Cloud Data Recovery 41 Software Installations Automation 41 Single to Multiple Services Shift 41 6.3. Software And BPO Services 43 6.3.1. Market Characteristics 43 6.3.2. Market Trends And Strategies 43 Cloud/Software As A Service (Saas) 43 Virtualization 44 Data Analytics For Gaining Insights 44 Software Artificial Intelligence (AI) and Automation 44 Robotics In Business Process Outsourcing 44 ITIL/ISO Certifications In The IT Industry 44 6.4. Cloud Services 45 6.4.1. Market Characteristics 45 6.4.2. Market Trends And Strategies 46 Growing Demand of Hybrid Cloud 46 Faster Data Processing 46 Cloud As A Service 47 Green Data Centers 47 7. Information Technology Services Market Regional And Country Analysis 48 7.1. Global Information Technology Services Market, 2016, By Region 48 7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 50 7.3. Information Technology Services Market, 2016, By Country 52 7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 54 8. Global Information Technology Services Market Comparison with Macro Economic Factors 56 8.1. Information Technology Services Market Size, Percentage Of GDP, Global 56 8.2. Per Capita Average Information Technology Services Expenditure, Global 57 9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 58 9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 58 9.2. Per Capita Average Information Technology Services Expenditure, By Country 59 9.3. Per Household Average Information Technology Services Expenditure, By Country 60 10. Information Technology Services Indicators Comparison 62 10.1. Internet Penetration, By Country, 2016 62 10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 64 10.3. Internet Hosts, By Country, 2016 66 10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 68 10.5. Number Of Registered Domains, By Country, 2016, Millions 70 11.1. Number Of Registered Businesses, By Country, 2016, Millions 72 11.2. Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 74 12. Information Technology Services Market Competitive Landscape 76 12.1. Company Profiles 77 12.2. IBM 77 12.2.1. Overview 77 12.2.2. Products And Services 77 12.2.3. Strategy 78 12.2.4. Financial Performance 78 12.3. Accenture 79 12.3.1. Overview 79 12.3.2. Products And Services 79 12.3.3. Strategy 80 12.3.4. Financial Performance 80 12.4. HPE 81 12.4.1. Overview 81 12.4.2. Products And Services 81 12.4.3. Strategy 81 12.4.4. Financial Performance 82 12.5. Microsoft 83 12.5.1. Overview 83 12.5.2. Products And Services 83 12.5.3. Strategy 83 12.5.4. Financial Performance 84 12.6. SAP 85 12.6.1. Overview 85 12.6.2. Products And Services 85 12.6.3. Strategy 85 12.6.4. Financial Performance 86 12.7. Fujitsu 87 12.7.1. Overview 87 12.7.2. Products And Services 87 12.7.3. Strategy 87 12.7.4. Financial Performance 87 12.8. Tata Consultancy Services 88 12.8.1. Overview 88 12.8.2. Products And Services 89 12.8.3. Strategy 89 12.8.4. Financial Performance 90 12.9. Oracle 90 12.9.1. Overview 90 12.9.2. Products And Services 91 12.9.3. Strategy 91 12.9.4. Financial Performance 92 12.10. NTT Data 92 12.10.1. Overview 92 12.10.2. Products And Services 93 12.10.3. Strategy 93 12.10.4. Financial Performance 94 13. Information Technology Services Market Customer Information 95 Shared Services Survey Findings 95 Reasons For Opening a new SSC and factors for choosing SSC Location In The Future 95 Functions Performed In SSC's 95 Cloud Computing Has A Significant Presence In The Banking Industry 95 Challenges To Cloud Technology 95 Most Of The Cloud Outages Faced Were Preventable 95 Moving More Workload To Cloud 96 European Companies Outsource More IT services 96 IT Services Budget Allocation 96 14. Key Mergers And Acquisitions In The Information Technology Services Market 97 15. Market Background: Global Information Technology Market 98 15.1. Information Technology Market Characteristics 98 15.2. Information Technology Market Historic Growth 99 Drivers of the Market 100 Technology Development 100 High Valuations on Technology Companies 100 Large Talent Pool in Low Cost Economies 100 Restraints on the Market 100 Software Piracy 100 Multinational Operations 100 15.3. Information Technology Market Forecast Growth 101 Drivers of the Market 102 Economic Growth 102 Smart Cities 102 Government Initiatives 102 Restraints on the Market 102 Impact of E-waste 102 Reduction in Free Trade 102 16. Appendix 103 16.1.1. NAICS Definitions of Industry Covered in This Report 103 16.1.2. Abbreviations 104 16.1.3. Currencies 104 16.1.4. Research Methodology 104 16.1.5. Research Inquiries 105 16.1.6. The Business Research Company 105 16.1.7. Copyright and Disclaimer 105 List of Figures Figure 1: Oceania Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 14 Figure 2: Oceania Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 15 Figure 3: Oceania Information Technology Services Market, Split By Segments, 2016, $ Billion 16 Figure 4: Oceania Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 17 Figure 5: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 20 Figure 6: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 21 Figure 7: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 22 Figure 8: Australia Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 23 Figure 9: Australia Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020 24 Figure 10: Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 25 Figure 11: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 26 Figure 12: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 28 Figure 13: Global IT Services Market, 2016, Porter's Fiver Force Model 31 Figure 14: Global IT Services, 2016, PESTLE Analysis 33 Figure 15: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 37 Figure 16: Global Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 39 Figure 17: Global Information Technology Services Market, Split By Region, 2016, $ Billion 48 Figure 18: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 50 Figure 19: Global Information Technology Services Market, Split By Country, 2016, $ Billion 52 Figure 20: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 54 Figure 21: Global Information Technology Services Market Size As A Percentage Of GDP, 2012 - 2020 56 Figure 22: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2012 -2020, USD ($) 57 Figure 23: Information Technology Services Market Size As A Percentage Of GDP, By Country, 2016 58 Figure 24: Per Capita Average Information Technology Services Expenditure, By Country, 2016, USD ($) 59 Figure 25: Per Household Average Information Technology Services Expenditure, By Country, 2016 , USD ($) 60 Figure 26: Internet Penetration, By Country, 2016 62 Figure 27: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 64 Figure 28: Internet Hosts, By Country, 2016, Millions 66 Figure 29: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 68 Figure 30: Number Of Registered Domains, By Country, 2016, Millions 70 Figure 31: Number Of Registered Businesses, By Country, 2016, Millions 72 Figure 32: Average Annual Spending on Information Technology Services By Registered Businesses, By Country, 2016 74 Figure 33: Global Information Technology Services Market, Key Competitors Estimated Market Shares, 2016, Percentage (%) 76 Figure 34: IBM Financial Performance, 2012 - 2016,$ Billion 78 Figure 35: Accenture Financial Performance, 2012 - 2016,$ Billion 80 Figure 36:HPE Financial Performance, 2012 - 2016,$ Billion 82 Figure 37: Microsoft Financial Performance, 2012 - 2016,$ Billion 84 Figure 38: SAP Financial Performance, 2012 - 2016,$ Billion 86 Figure 39:Fujitsu Financial Performance, 2012 - 2016,$ Billion 88 Figure 40: TCS Financial Performance, 2012 - 2016,$ Billion 90 Figure 41: Oracle Financial Performance, 2012 - 2016,$ Billion 92 Figure 42: NTT Data Financial Performance, 2012 - 2016,$ Billion 94 Figure 43: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 99 Figure 44: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 101 List of Tables Table 1: Oceania Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 14 Table 2: Oceania Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 15 Table 3: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 16 Table 4: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 20 Table 5: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 21 Table 6: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 22 Table 7: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 26 Table 8: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 28 Table 9: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 37 Table 10: Global Information Technology Services Market, Split By Region, 2016, $ Billion 48 Table 11: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 50 Table 12: Global Information Technology Services Market, Split By Country, 2016, $ Billion 52 Table 13: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 54 Table 14: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2015, USD ($) 57 Table 15: Per Household Average Information Technology Services Expenditure, By Country, 2016, USD ($) 60 Table 16: Internet Penetration, By Country, 2016 62 Table 17: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 64 Table 18: Internet Hosts, By Country, 2016, Millions 66 Table 19: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 68 Table 20: Number Of Registered Domains, By Country, 2016, Millions 70 Table 21: Number Of Registered Businesses, By Country, 2016, Millions 72 Table 22: Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 74 Table 23: Global Information Technology Services Market, Key Competitor Market Shares, 2016, Percentage(%) 77 Table 24: IBM Financial Performance, 2012 - 2016,$ Billion 79 Table 25: Accenture Financial Performance, 2012 - 2016,$ Billion 80 Table 26: HPE Financial Performance, 2012 - 2016,$ Billion 82 Table 27: Microsoft Financial Performance, 2012 - 2016,$ Billion 84 Table 28: SAP Financial Performance, 2012 - 2016,$ Billion 86 Table 29: Fujitsu Financial Performance, 2012 - 2016,$ Billion 88 Table 30: TCS Financial Performance, 2012 - 2016,$ Billion 90 Table 31: Oracle Financial Performance, 2012 - 2016,$ Billion 92 Table 32: NTT Data Financial Performance, 2012 - 2016,$ Billion 94 Table 33: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 99 Table 34: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 101

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