North America connected retail solutions market is expected to expand at a CAGR of 17.84% during the 2018-2023 period, owing to the rapid adoption of the Internet of Things (IoT), and high penetration of smartphones. Based on application segment insights: Owing to high Internet penetration rates, adoption of IoT and use of omnichannel strategies to integrate both online and offline customer experience, as well as innovative technological innovations such as IoT, AI, and Big Data will drive the growing market. The Supply Chain Management (SCM) segment will have significantly high CAGR (34.20%) during the forecast period. Close on its heels will be the Customer Relationship Management (CRM) segment, anticipated to expand at a CAGR of 15.30%. Based on country insights: In 2018, the United States represented the largest market share, accounting for 95.35% of North America's connected retail solutions market revenue. North America's mega-corporations, Verizon Communications, and Microsoft have started the era of digital retail through partnerships and acquisitions and organic business creation strategies to introduce a shared retail ecosystem for customers as well as the retailers. However, Canada is anticipated to expand at the highest CAGR during the forecast period owing to its vast smartphone penetration and high disposable income. • Companies covered: • Cisco Systems • Verizon Communications • IBM • Microsoft • Intel
Table of Contents
Chapter 1. Executive Summary 1.1. Market scope and segmentation 1.2. Key questions answered in this study 1.3. Executive summary Chapter 2: North America Connected Retail Solutions Market - Overview 2.1. Market definitions 2.2. Market overview - North America market revenue (USD Bn) - Forecasted North America market revenue (USD Bn) - Country-wise market revenue (USD Bn) 2.3. Market trends 2.4. Market drivers and challenges Chapter 3: North America Connected Retail Solutions Market - Based on Applications 3.1. Supply Chain Management - Market overview - Forecasted market segment revenue (USD Bn) 3.2. Customer Relationship Management - Market overview - Forecasted market segment revenue (USD Bn) 3.3. Business Analytics/Business Intelligence - Market overview - Forecasted market segment revenue (USD Bn) 3.4. Other applications - Market overview - Forecasted market segment revenue (USD Bn) Chapter 4: United States Connected Retail Solutions Market 4.1. Overview - Revenue (USD Bn) - Forecasted market revenue (USD Bn) 4.2. Trends 4.3. Drivers and challenges Chapter 5: Canada Connected Retail Solutions Market 5.1. Overview - Revenue (USD Bn) - Forecasted market revenue (USD Bn) 5.2. Trends 5.3. Drivers and challenges Chapter 6: Competitive Landscape 6.1. Cisco Systems* - Company snapshot - Products - Strategic initiatives - Countries present - Key people 6.2. Verizon Communications 6.3. IBM 6.4. Microsoft 6.5. Intel (*) The coverage approach remains the same for all companies Chapter 7: Conclusion 7.1. Future outlook Chapter 8: Appendix 8.1. List of tables 8.2. Assumptions 8.3. Research methodology 8.4. About Research on Global Markets 8.5. Disclaimer
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