Canadian economic and financial market conditions have generally improved since early 2016, offering renewed hope that the country's economy is heading for a more stable footing. As innovation and economic growth takes center stage, Canadian enterprises are embracing various ICT domains to improve their internal processes. Key Findings
-Globalization and the need to expand their business to reach new markets are compelling Canadian enterprises to invest in enterprise wide networks, services, clients, and data storage devices. -The upgrade of existing servers to higher processing capacity dual processors that can support both current and future scalability needs is driving the investments in newer and efficient servers. -Meanwhile, security services are enabling enterprises to protect their critical business and customer data with expert third-party skills and overhauls. Synopsis
ICT investment trends in Canada presents the findings from a survey of 68 Canadian enterprises regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how Canadian enterprises currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting. The report illustrates the core technologies that enterprises are investing in, including enterprise applications, business intelligence, green IT and virtualization and cloud computing. The survey also highlights the approach to purchasing technology adopted by enterprises in Canada. Through Kable's survey, the report aims to provide a better insight to ICT vendors and service providers when pitching their solutions to enterprises in Canada. In particular, it provides an in-depth analysis of the following: -How ICT budgets are set to change in 2016 in terms of their overall size -Allocation across the core elements of IT spend, including hardware, software, services, communications, and consulting -Distribution of ICT Dollar in areas such as the networks, applications, service desk, and data centers -Which ICT functions Canadian enterprises are interested in outsourcing -Canadian enterprises' investment priorities based on their budget allocations across core technology categories such as enterprise applications, business intelligence, green IT and virtualization and cloud computing -Factors that are influencing Canadian enterprises' investments in each technology category -How Canadian enterprises' IT budgets are currently allocated across various segments within a technology category -Canadian enterprises' distribution of their ICT budget across various segments within a technology category -Vendor satisfaction ratings for various core and advanced technology categories -Insight into Canadian enterprises' preferred buying approaches -Business and IT objectives that Canadian enterprises are looking to achieve through their IT investment strategies -Factors that are influencing Canadian enterprises' decisions to select an ICT provider Reasons to Buy
-Understand how Canadian enterprises ICT landscape is set to change in 2016 to prioritize your target market -Comprehend how ICT money are being allocated by Canadian enterprises in specific geographies and size bands to improve your market penetration -Make effective business decisions by recognizing the opportunities within each of the core areas of ICT spend (hardware, software, IT services, telecommunications, and consulting) -Realign your sales initiatives by understanding the current strategic objectives of Canadian enterprises -Enhance your market segmentation with the included, detailed breakdown of opportunities within selected technology categories (enterprise applications, business intelligence, green IT and virtualization and cloud computing) -Prioritize your focus areas by understanding which factors are influencing Canadian enterprises' decisions when selecting an ICT provider -Understand the changes in customers' priorities and identify the business and IT objectives that Canadian enterprises are looking to achieve through their ICT investment strategies
Table of Contents
1 Trends in ICT budgets 1.1 Introduction 1.2 Survey demographics 1.3 ICT budget changes 1.4 ICT budget allocation by core technology area 1.4.1 Hardware budget breakdown 1.4.2 Software budget breakdowns 1.4.3 Third party IT services expenditure 1.4.4 Communications expenditure 1.4.5 Cloud computing budget 1.5 ICT budget allocation by function 1.6 Outsourced IT functions 2 ICT investment priorities and vendor satisfaction 2.1 Introduction 2.1.1 Enterprise applications 2.1.2 Business intelligence 2.1.3 Green IT and virtualization 2.1.4 Cloud computing 3 ICT procurement trends 3.1 Introduction 3.2 Business objectives influencing IT investment strategy 3.3 ICT provider selection 3.4 Key decision maker for purchasing technology 4 Summary 4.1 Backed by positive economic growth, Canadian enterprises are optimistic about their ICT expenditure 5 Appendix 5.1 Definitions 5.2 Further reading 5.3 Contact the authors
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