The global managed services market is expected to grow at a significant pace during the forecast period. Managed services model represents a huge opportunity that leads the value-added resellers (VARs) and system integrators to cut reducing margins on product sales and to enhance the customer demand for outsourcing IT services. A managed service provider (MSP) keeps a log of customer’s IT system on a regular basis through charging a monthly fee against the provided services. Generally, managed services are characterized as versatile, robust and affordable. Managed services market is highly driven by rise in dependence on IT organizations to enhance business productivity and the need for specialized managed service providers with a greater advantage for offering cloud-based services. Preference for on-premise deployment is likely to contribute significantly to the market growth in the forecast period. The market witnesses challenges in form of lack of competency, uncertainty and fluctuations in economic growth. Geographically, managed services market is segmented into North America, South America, Europe, Asia-Pacific, Middle East and Africa. North America is anticipated to grow at a significant CAGR during the forecast period owing to rising preference of managed services in the developed countries. North America houses a large number of key players to offer managed services and financial position for investment, since it clearly leads the tools & technologies to offer robust solutions for business operations. Asia-Pacific regions are likely to grow at a significant rate due to presence of IT and software industry and adoption towards cloud-based services. Preference for automation and robotics are likely to gain a significant attention in the forecast period. Key players profiled in the managed services market report are Atos, Accenture, AT&T, IBM, Cycops, Capgemini, Cognizant, Dimension Data, DXC, Dataprise, Fujitsu, Tech Mahindra, HCL, Infosys, Huawei, Wipro, Unisys, GTT Communications, Nokia Networks, Rackspace, and Happiest Minds. About Managed Services Managed services refer to the management of the in-house operations of an organization by a third-party managed service provider. Managed services aid in enhancing operations and cutting down on organizational expenses. Managed services also help to control ongoing expenditure, along with the sharing of risks of the latest technologies with a third-party service provider. Technavio's analysts forecast the global managed services market to grow at a CAGR of 11.23% during the period 2018-2022. Covered in this report The report covers the present scenario and the growth prospects of the global managed services market for 2018-2022. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources. The market is divided into the following segments based on geography: • Americas • APAC • EMEA Technavio's report, Global Managed Services Market 2018-2022, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market. Key vendors • Accenture • Cisco Systems • Dell Technologies • HCL Technologies • Hewlett Packard Enterprise • IBM Market driver • Increased adoption of IoT solution • For a full, detailed list, view our report Market challenge • Data privacy and security risk in cloud-based services • For a full, detailed list, view our report Market trend • Advent of big data and analytics services • For a full, detailed list, view our report Key questions answered in this report • What will the market size be in 2022 and what will the growth rate be? • What are the key market trends? • What is driving this market? • What are the challenges to market growth? • Who are the key vendors in this market space? You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.
Table of Contents PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT PART 03: RESEARCH METHODOLOGY PART 04: MARKET LANDSCAPE • Market ecosystem • Market characteristics • Market segmentation analysis PART 05: MARKET SIZING • Market definition • Market sizing 2017 • Market size and forecast 2017-2022 PART 06: FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition PART 07: MARKET SEGMENTATION BY DEPLOYMENT • Segmentation by deployment PART 08: MARKET SEGMENTATION BY TYPE • Segmentation by type • Comparison by type • MDS - Market size and forecast 2017-2022 • MNS - Market size and forecast 2017-2022 • MSS - Market size and forecast 2017-2022 • MMS - Market size and forecast 2017-2022 • Others - Market size and forecast 2017-2022 • Market opportunity by type PART 09: CUSTOMER LANDSCAPE PART 10: REGIONAL LANDSCAPE • Geographical segmentation • Regional comparison • Americas - Market size and forecast 2017-2022 • EMEA - Market size and forecast 2017-2022 • APAC - Market size and forecast 2017-2022 • Market opportunity PART 11: DECISION FRAMEWORK PART 12: DRIVERS AND CHALLENGES • Market drivers • Market challenges PART 13: MARKET TRENDS • Advent of big data and analytics services • Increased adoption of BYOD policy • Emergence of cloud computing services • Increasing automation in managed services PART 14: VENDOR LANDSCAPE • Overview • Landscape disruption • Competitive landscape PART 15: VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • Accenture • Cisco Systems • Dell Technologies • HCL Technologies • Hewlett Packard Enterprise • IBM PART 16: APPENDIX • List of abbreviations List of Exhibits Exhibit 01: Parent market Exhibit 02: Global IT services market Exhibit 03: Market characteristics Exhibit 04: Market segments Exhibit 05: Market definition - Inclusions and exclusions checklist Exhibit 06: Market size 2017 Exhibit 07: Validation techniques employed for market sizing 2017 Exhibit 08: Global - Market size and forecast 2017-2022 ($ bn) Exhibit 09: Global - Year-over-year growth 2018-2022 (%) Exhibit 10: Five forces analysis 2017 Exhibit 11: Five forces analysis 2022 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition - Five forces 2017 Exhibit 18: Global managed services market by deployment 2017 (%) Exhibit 19: Type - Market share 2017-2022 (%) Exhibit 20: Comparison by type Exhibit 21: MDS - Market size and forecast 2017-2022 ($ bn) Exhibit 22: MDS - Year-over-year growth 2018-2022 (%) Exhibit 23: MNS - Market size and forecast 2017-2022 ($ bn) Exhibit 24: MNS - Year-over-year growth 2018-2022 (%) Exhibit 25: MSS - Market size and forecast 2017-2022 ($ bn) Exhibit 26: MSS - Year-over-year growth 2018-2022 (%) Exhibit 27: MMS - Market size and forecast 2017-2022 ($ bn) Exhibit 28: MMS - Year-over-year growth 2018-2022 (%) Exhibit 29: Others - Market size and forecast 2017-2022 ($ bn) Exhibit 30: Others - Year-over-year growth 2018-2022 (%) Exhibit 31: Market opportunity by type Exhibit 32: Customer landscape Exhibit 33: Global - Market share by geography 2017-2022 (%) Exhibit 34: Regional comparison Exhibit 35: Americas - Market size and forecast 2017-2022 ($ bn) Exhibit 36: Americas - Year-over-year growth 2018-2022 (%) Exhibit 37: Top three countries in Americas Exhibit 38: EMEA - Market size and forecast 2017-2022 ($ bn) Exhibit 39: EMEA - Year-over-year growth 2018-2022 (%) Exhibit 40: Top three countries in EMEA Exhibit 41: APAC - Market size and forecast 2017-2022 ($ bn) Exhibit 42: APAC - Year-over-year growth 2018-2022 (%) Exhibit 43: Top three countries in APAC Exhibit 44: Market opportunity Exhibit 45: Vendor landscape Exhibit 46: Landscape disruption Exhibit 47: Vendors covered Exhibit 48: Vendor classification Exhibit 49: Market positioning of vendors Exhibit 50: Accenture: Overview Exhibit 51: Accenture - Business segments Exhibit 52: Accenture - Organizational developments Exhibit 53: Accenture - Geographic focus Exhibit 54: Accenture - Segment focus Exhibit 55: Accenture - Key offerings Exhibit 56: Accenture - Key customers Exhibit 57: Cisco Systems: Overview Exhibit 58: Cisco Systems - Business segments Exhibit 59: Cisco Systems - Organizational developments Exhibit 60: Cisco Systems - Geographic focus Exhibit 61: Cisco Systems - Segment focus Exhibit 62: Cisco Systems - Key offerings Exhibit 63: Cisco Systems - Key customers Exhibit 64: Dell Technologies: Overview Exhibit 65: Dell Technologies - Business segments Exhibit 66: Dell Technologies - Organizational developments Exhibit 67: Dell Technologies - Geographic focus Exhibit 68: Dell Technologies - Segment focus Exhibit 69: Dell Technologies - Key offerings Exhibit 70: Dell Technologies - Key customers Exhibit 71: HCL Technologies: Overview Exhibit 72: HCL Technologies - Business segments Exhibit 73: HCL Technologies - Organizational developments Exhibit 74: HCL Technologies - Geographic focus Exhibit 75: HCL Technologies - Segment focus Exhibit 76: HCL Technologies - Key offerings Exhibit 77: HCL Technologies - Key customers Exhibit 78: Hewlett Packard Enterprise: Overview Exhibit 79: Hewlett Packard Enterprise - Business segments Exhibit 80: Hewlett Packard Enterprise - Organizational developments Exhibit 81: Hewlett Packard Enterprise - Geographic focus Exhibit 82: Hewlett Packard Enterprise - Segment focus Exhibit 83: Hewlett Packard Enterprise - Key offerings Exhibit 84: Hewlett Packard Enterprise - Key customers Exhibit 85: IBM: Overview Exhibit 86: IBM - Business segments Exhibit 87: IBM - Organizational developments Exhibit 88: IBM - Geographic focus Exhibit 89: IBM - Segment focus Exhibit 90: IBM - Key offerings Exhibit 91: IBM - Key customers
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