Global Live Chat Software Market Size, Status and Forecast 2022

 Table of Contents

Global Live Chat Software Market Size, Status and Forecast 2022

1 Industry Overview of Live Chat Software
    1.1  Live Chat Software Market Overview
        1.1.1 Live Chat Software Product Scope
        1.1.2 Market Status and Outlook
    1.2 Global Live Chat Software Market Size and Analysis by Regions
        1.2.1 United States
        1.2.2 EU
        1.2.3 Japan
        1.2.4 China
        1.2.5 India
        1.2.6 Southeast Asia
    1.3 Live Chat Software Market by Type
        1.3.1 Cloud
        1.3.2 On-premises
    1.4 Live Chat Software Market by End Users/Application
        1.4.1 Retail and e-commerce
        1.4.2 Travel and hospitality
        1.4.3 IT and consulting
        1.4.4 Telecommunication
        1.4.5 Pharmaceutical

2 Global Live Chat Software Competition Analysis by Players
    2.1 Live Chat Software Market Size (Value) by Players (2016 and 2017)
    2.2 Competitive Status and Trend
        2.2.1 Market Concentration Rate
        2.2.2 Product/Service Differences
        2.2.3 New Entrants
        2.2.4 The Technology Trends in Future

3 Company (Top Players) Profiles
    3.1 LivePerson
        3.1.1 Company Profile
        3.1.2 Main Business/Business Overview
        3.1.3 Products, Services and Solutions
        3.1.4 Live Chat Software Revenue (Value) (2012-2017)
        3.1.5 Recent Developments
    3.2 Zendesk
        3.2.1 Company Profile
        3.2.2 Main Business/Business Overview
        3.2.3 Products, Services and Solutions
        3.2.4 Live Chat Software Revenue (Value) (2012-2017)
        3.2.5 Recent Developments
    3.3 LogMeIn
        3.3.1 Company Profile
        3.3.2 Main Business/Business Overview
        3.3.3 Products, Services and Solutions
        3.3.4 Live Chat Software Revenue (Value) (2012-2017)
        3.3.5 Recent Developments
    3.4 LiveChat
        3.4.1 Company Profile
        3.4.2 Main Business/Business Overview
        3.4.3 Products, Services and Solutions
        3.4.4 Live Chat Software Revenue (Value) (2012-2017)
        3.4.5 Recent Developments
    3.5 SnapEngage
        3.5.1 Company Profile
        3.5.2 Main Business/Business Overview
        3.5.3 Products, Services and Solutions
        3.5.4 Live Chat Software Revenue (Value) (2012-2017)
        3.5.5 Recent Developments
    3.6 Comm100
        3.6.1 Company Profile
        3.6.2 Main Business/Business Overview
        3.6.3 Products, Services and Solutions
        3.6.4 Live Chat Software Revenue (Value) (2012-2017)
        3.6.5 Recent Developments
    3.7 Freshdesk
        3.7.1 Company Profile
        3.7.2 Main Business/Business Overview
        3.7.3 Products, Services and Solutions
        3.7.4 Live Chat Software Revenue (Value) (2012-2017)
        3.7.5 Recent Developments
    3.8 Intercom
        3.8.1 Company Profile
        3.8.2 Main Business/Business Overview
        3.8.3 Products, Services and Solutions
        3.8.4 Live Chat Software Revenue (Value) (2012-2017)
        3.8.5 Recent Developments
    3.9 JivoSite
        3.9.1 Company Profile
        3.9.2 Main Business/Business Overview
        3.9.3 Products, Services and Solutions
        3.9.4 Live Chat Software Revenue (Value) (2012-2017)
        3.9.5 Recent Developments
    3.10 Kayako
        3.10.1 Company Profile
        3.10.2 Main Business/Business Overview
        3.10.3 Products, Services and Solutions
        3.10.4 Live Chat Software Revenue (Value) (2012-2017)
        3.10.5 Recent Developments
    3.11 LiveZilla
    3.12 Olark
    3.13 Provide Support
    3.14 PureChat
    3.15 UserLike
    3.16 Velaro
    3.17 Woopra

4 Global Live Chat Software Market Size by Type and Application (2012-2017)
    4.1 Global Live Chat Software Market Size by Type (2012-2017)
    4.2 Global Live Chat Software Market Size by Application (2012-2017)
    4.3 Potential Application of Live Chat Software in Future
    4.4 Top Consumer/End Users of Live Chat Software

5 United States Live Chat Software Development Status and Outlook
    5.1 United States Live Chat Software Market Size (2012-2017)
    5.2 United States Live Chat Software Market Size and Market Share by Players (2016 and 2017)

6 EU Live Chat Software Development Status and Outlook
    6.1 EU Live Chat Software Market Size (2012-2017)
    6.2 EU Live Chat Software Market Size and Market Share by Players (2016 and 2017)

7 Japan Live Chat Software Development Status and Outlook
    7.1 Japan Live Chat Software Market Size (2012-2017)
    7.2 Japan Live Chat Software Market Size and Market Share by Players (2016 and 2017)

8 China Live Chat Software Development Status and Outlook
    8.1 China Live Chat Software Market Size (2012-2017)
    8.2 China Live Chat Software Market Size and Market Share by Players (2016 and 2017)

9 India Live Chat Software Development Status and Outlook
    9.1 India Live Chat Software Market Size (2012-2017)
    9.2 India Live Chat Software Market Size and Market Share by Players (2016 and 2017)

10 Southeast Asia Live Chat Software Development Status and Outlook
    10.1 Southeast Asia Live Chat Software Market Size (2012-2017)
    10.2 Southeast Asia Live Chat Software Market Size and Market Share by Players (2016 and 2017)

11 Market Forecast by Regions, Type and Application (2017-2022)
    11.1 Global Live Chat Software Market Size (Value) by Regions (2017-2022)
        11.1.1 United States Live Chat Software Revenue and Growth Rate (2017-2022)
        11.1.2 EU Live Chat Software Revenue and Growth Rate (2017-2022)
        11.1.3 Japan Live Chat Software Revenue and Growth Rate (2017-2022)
        11.1.4 China Live Chat Software Revenue and Growth Rate (2017-2022)
        11.1.5 India Live Chat Software Revenue and Growth Rate (2017-2022)
        11.1.6 Southeast Asia Live Chat Software Revenue and Growth Rate (2017-2022)
    11.2 Global Live Chat Software Market Size (Value) by Type (2017-2022)
    11.3 Global Live Chat Software Market Size by Application (2017-2022)

12 Live Chat Software Market Dynamics
    12.1 Live Chat Software Market Opportunities
    12.2 Live Chat Software Challenge and Risk
        12.2.1 Competition from Opponents
        12.2.2 Downside Risks of Economy
    12.3 Live Chat Software Market Constraints and Threat
        12.3.1 Threat from Substitute
        12.3.2 Government Policy
        12.3.3 Technology Risks
    12.4 Live Chat Software Market Driving Force
        12.4.1 Growing Demand from Emerging Markets
        12.4.2 Potential Application

13 Market Effect Factors Analysis
    13.1 Technology Progress/Risk
        13.1.1 Substitutes
        13.1.2 Technology Progress in Related Industry
    13.2 Consumer Needs Trend/Customer Preference
    13.3 External Environmental Change
        13.3.1 Economic Fluctuations
        13.3.2 Other Risk Factors

14 Research Finding/Conclusion

15 Appendix
    Methodology
    Analyst Introduction
    Data Source

List of Tables and Figures

    Figure Live Chat Software Product Scope
    Figure Global Live Chat Software Market Size (Million USD) (2012-2017)
    Table Global Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Figure Global Live Chat Software Market Share by Regions in 2016
    Figure United States Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Figure EU Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Figure Japan Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Figure China Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Figure India Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Figure Southeast Asia Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Figure Global Live Chat Software Market Share by Type in 2016
    Figure Cloud Market Size (Million USD) and Growth Rate (2012-2017)
    Figure On-premises Market Size (Million USD) and Growth Rate (2012-2017)
    Figure Global Live Chat Software Market Share by Application in 2016
    Table Key Downstream Customer in Retail and e-commerce
    Figure Live Chat Software Market Size (Million USD) and Growth Rate in Retail and e-commerce (2012-2017)
    Table Key Downstream Customer in Travel and hospitality
    Figure Live Chat Software Market Size (Million USD) and Growth Rate in Travel and hospitality (2012-2017)
    Table Key Downstream Customer in IT and consulting
    Figure Live Chat Software Market Size (Million USD) and Growth Rate in IT and consulting (2012-2017)
    Table Key Downstream Customer in Telecommunication
    Figure Live Chat Software Market Size (Million USD) and Growth Rate in Telecommunication (2012-2017)
    Table Key Downstream Customer in Pharmaceutical
    Figure Live Chat Software Market Size (Million USD) and Growth Rate in Pharmaceutical (2012-2017)
    Table Live Chat Software Market Size (Million USD) by Players (2016 and 2017)
    Figure Live Chat Software Market Size Share by Players in 2016
    Figure Live Chat Software Market Size Share by Players in 2017
    Table LivePerson Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of LivePerson (2012-2017)
    Figure LivePerson Live Chat Software Business Revenue Market Share in 2016
    Table Zendesk Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Zendesk (2012-2017)
    Figure Zendesk Live Chat Software Business Revenue Market Share in 2016
    Table LogMeIn Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of LogMeIn (2012-2017)
    Figure LogMeIn Live Chat Software Business Revenue Market Share in 2016
    Table LiveChat Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of LiveChat (2012-2017)
    Figure LiveChat Live Chat Software Business Revenue Market Share in 2016
    Table SnapEngage Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of SnapEngage (2012-2017)
    Figure SnapEngage Live Chat Software Business Revenue Market Share in 2016
    Table Comm100 Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Comm100 (2012-2017)
    Figure Comm100 Live Chat Software Business Revenue Market Share in 2016
    Table Freshdesk Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Freshdesk (2012-2017)
    Figure Freshdesk Live Chat Software Business Revenue Market Share in 2016
    Table Intercom Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Intercom (2012-2017)
    Figure Intercom Live Chat Software Business Revenue Market Share in 2016
    Table JivoSite Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of JivoSite (2012-2017)
    Figure JivoSite Live Chat Software Business Revenue Market Share in 2016
    Table Kayako Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Kayako (2012-2017)
    Figure Kayako Live Chat Software Business Revenue Market Share in 2016
    Table LiveZilla Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of LiveZilla (2012-2017)
    Figure LiveZilla Live Chat Software Business Revenue Market Share in 2016
    Table Olark Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Olark (2012-2017)
    Figure Olark Live Chat Software Business Revenue Market Share in 2016
    Table Provide Support Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Provide Support (2012-2017)
    Figure Provide Support Live Chat Software Business Revenue Market Share in 2016
    Table PureChat Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of PureChat (2012-2017)
    Figure PureChat Live Chat Software Business Revenue Market Share in 2016
    Table UserLike Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of UserLike (2012-2017)
    Figure UserLike Live Chat Software Business Revenue Market Share in 2016
    Table Velaro Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Velaro (2012-2017)
    Figure Velaro Live Chat Software Business Revenue Market Share in 2016
    Table Woopra Basic Information List
    Table Live Chat Software Business Revenue (Million USD) of Woopra (2012-2017)
    Figure Woopra Live Chat Software Business Revenue Market Share in 2016
    Table Global Live Chat Software Market Size (Million USD) by Type (2012-2017)
    Figure Global Live Chat Software Market Size Share by Type in 2012
    Figure Global Live Chat Software Market Size Share by Type in 2013
    Figure Global Live Chat Software Market Size Share by Type in 2014
    Figure Global Live Chat Software Market Size Share by Type in 2015
    Figure Global Live Chat Software Market Size Share by Type in 2016
    Figure Global Live Chat Software Market Size Share by Type in 2017
    Table Global Live Chat Software Market Size (Million USD) by Application (2012-2017)
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2012
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2013
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2014
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2015
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2016
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2017
    Table Top Consumer/End Users of Live Chat Software
    Figure United States Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Table United States Live Chat Software Market Size (Million USD) by Players (2012-2017)
    Figure United States Live Chat Software Market Size Share by Players in 2016
    Figure United States Live Chat Software Market Size Share by Players in 2017
    Figure EU Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Table EU Live Chat Software Market Size (Million USD) by Players (2012-2017)
    Figure EU Live Chat Software Market Size Share by Players in 2016
    Figure EU Live Chat Software Market Size Share by Players in 2017
    Figure Japan Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Table Japan Live Chat Software Market Size (Million USD) by Players (2012-2017)
    Figure Japan Live Chat Software Market Size Share by Players in 2016
    Figure Japan Live Chat Software Market Size Share by Players in 2017
    Figure China Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Table China Live Chat Software Market Size (Million USD) by Players (2012-2017)
    Figure China Live Chat Software Market Size Share by Players in 2016
    Figure China Live Chat Software Market Size Share by Players in 2017
    Figure India Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Table India Live Chat Software Market Size (Million USD) by Players (2012-2017)
    Figure India Live Chat Software Market Size Share by Players in 2016
    Figure India Live Chat Software Market Size Share by Players in 2017
    Figure Southeast Asia Live Chat Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
    Table Southeast Asia Live Chat Software Market Size (Million USD) by Players (2012-2017)
    Figure Southeast Asia Live Chat Software Market Size Share by Players in 2016
    Figure Southeast Asia Live Chat Software Market Size Share by Players in 2017
    Figure Global Live Chat Software Market Size (Million USD) by Regions (2017-2022)
    Table Global Live Chat Software Market Size (Million USD) by Regions (2017-2022)
    Figure Global Live Chat Software Market Size Share by Regions in 2017
    Figure Global Live Chat Software Market Size Share by Regions in 2022
    Figure United States Live Chat Software Revenue (Million USD) and Growth Rate (2017-2022)
    Figure EU Live Chat Software Revenue (Million USD) and Growth Rate (2017-2022)
    Figure Japan Live Chat Software Revenue (Million USD) and Growth Rate (2017-2022)
    Figure China Live Chat Software Revenue (Million USD) and Growth Rate (2017-2022)
    Figure India Live Chat Software Revenue (Million USD) and Growth Rate (2017-2022)
    Figure Southeast Asia Live Chat Software Revenue (Million USD) and Growth Rate (2017-2022)
    Table Global Live Chat Software Market Size (Million USD) by Type (2017-2022)
    Figure Global Live Chat Software Market Size Share by Type in 2017
    Figure Global Live Chat Software Market Size Share by Type in 2022
    Table Global Live Chat Software Market Size (Million USD) by Application (2017-2022)
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2017
    Figure Global Live Chat Software Market Size (Million USD) by Application in 2022 

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