About the General and Administrative Outsourcing (GAO) Market With fast changing technological trends, companies need to adopt best practices, new technologies, or transform business models. For instance, growing pressure to optimize business performance has forced many finance executives to look for new strategies that include outsourcing F&A-based services. These factors have made companies operating business in several industry verticals to look for new strategies to align people, operate process, and technologies. Organizations adopt advanced IT solutions such as cloud computing, analytics, virtualization, mobility solutions, and digital technologies. The digital transformation in the BFSI, healthcare, telecom, and manufacturing sectors requires efficient planning processes to manage G&A costs. BPO is not new to the IT industry, and many organizations have partially or wholly outsourced their functions such as F&A and HR. Organizations facing difficulties in managing G&A expenses require G&A outsourcing services. The G&A cost applies to each of the functional department, which increases over a particular time frame. Technavio's analysts forecast the global general and administrative outsourcing (GAO) market to grow at a CAGR of 3.5% during the period 2016-2020. Covered in this report The report covers the present scenario and the growth prospects of the global general and administrative outsourcing (GAO) market for 2016-2020. To calculate the market size, we consider revenue generated from BPO vendors that offer GAO solutions. We also consider the total contract value (TCV) of GAO contracts awarded to vendors to provide GAO solutions. The market is divided into the following segments based on geography: • Americas • APAC • EMEA Technavio's report, Global General and Administrative Outsourcing (GAO) Market 2016-2020, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the Key vendors ?operating in this market. Key vendors • Accenture • Capgemini • IBM • Infosys • TCS Other prominent vendors • ADP • Aon Hewitt • Cognizant Technology Solutions • EXL Services • Genpact • GEP • HCL Technologies • HP • NGA HR • WNS • Xerox Market driver • Need to standardize and optimize business • For a full, detailed list, view our report Market challenge • Shortage of skilled GAO IT professionals • For a full, detailed list, view our report Market trend • Increased adoption of analytics • For a full, detailed list, view our report Key questions answered in this report • What will the market size be in 2020 and what will the growth rate be? • What are the key Market trends? • What is driving this market? • What are the challenges to market growth? • Who are the Key vendors in this market space? • What are the market opportunities and threats faced by the Key vendors ? • What are the strengths and weaknesses of the Key vendors ? You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.
Table of Contents
PART 01: Executive summary • Highlights PART 02: Scope of the report • Market overview • Countries covered • Top-vendor offerings PART 03: Market research methodology • Research methodology • Economic indicators PART 04: Introduction • Key market highlights PART 05: Market landscape • Market overview • Market size and forecast • Five forces analysis PART 06: Market segmentation by solutions • Global GAO market by solutions • FAO • Recruitment process outsourcing (RPO) • Payroll outsourcing • Procurement outsourcing PART 07: Geographical segmentation • Global GAO market by geography • Americas • EMEA • APAC PART 08: Market drivers • Need to outsource indirect procurement functions • Need to standardize and optimize business process • Drive for multi-process outsourcing services • Cost control through innovative technologies PART 09: Impact of drivers PART 10: Market challenges • System integration and interoperability issues • Shortage of skilled IT professionals • Lack of control over outsourced G&A process PART 11: Impact of drivers and challenges PART 12: Market trends • Increased adoption of analytics • Emergence of RPA • Upsurge of BPaaS • Rise of AI PART 13: Vendor landscape • Competitive scenario • Other prominent vendors PART 14: Key vendor analysis • Accenture • Capgemini • IBM • Infosys • TCS PART 15: Appendix • List of abbreviations PART 16: Explore Technavio
List of Exhibits Exhibit 01: Global GAO market Exhibit 02: Countries covered for market analysis Exhibit 03: Product offerings Exhibit 04: Global GAO market 2015-2020 ($ billions) Exhibit 05: Five forces analysis Exhibit 06: Global FAO market 2015-2020 ($ billions) Exhibit 07: Global RPO market 2015-2020 ($ billions) Exhibit 08: Global payroll outsourcing market 2015-2020 ($ billions) Exhibit 09: Global RPO market 2015-2020 ($ billions) Exhibit 10: Global GAO market by geography 2015 Exhibit 11: Impact of drivers Exhibit 12: Impact of drivers and challenges Exhibit 13: Other prominent vendors Exhibit 14: Accenture: BPO service offerings Exhibit 15: Accenture: Financial and accounting BPO services Exhibit 16: Accenture: P2P solutions Exhibit 17: Accenture: HR outsourcing services Exhibit 18: Accenture: SWOT analysis Exhibit 19: Capgemini: BPO services Exhibit 20: Capgemini: F&A services Exhibit 21: Capgemini: Procurement solution Exhibit 22: Capgemini: SWOT analysis Exhibit 23: IBM: BPO services Exhibit 24: IBM: Source-to-pay solutions and services Exhibit 25: IBM: BPaaS offerings Exhibit 26: IBM: SWOT analysis Exhibit 27: Infosys: Business process services Exhibit 28: Infosys: Outsourcing services Exhibit 29: Infosys: SWOT analysis Exhibit 30: TCS: Business process services Exhibit 31: TCS: F&A services Exhibit 32: TCS: HR services Exhibit 33: TCS: Exhibit 34: Supply chain management services Exhibit 35: TCS: SWOT analysis
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