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Australia IT Services Market Report 2017 Including: Hardware Support Services, Software And BPO Services, Cloud Services Covering: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Published: Mar, 2017 | Pages: 104 | Publisher: The Business Research Company
Industry: ICT | Report Format: Electronic (PDF)

Australia information technology services market is expected to grow from around $11 billion in 2016 to around $12 billion in 2020. Private investments in Australia's IT services market is expected to boost the market in the forecast period. 

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Description
Where is the largest and fastest growing market for IT Services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward?  The IT services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider IT services market, and compares it with other markets.
• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
• Market segmentations break down market into sub markets that are hardware support services, software and BPO services, cloud services.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.  It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing. 
• Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this. 
• The IT services market section of the report gives context. It compares the IT services market with other segments of the IT services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, IT Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.

Scope

Markets covered: Hardware Support Services, Software And BPO Services, Cloud Services 

Companies mentioned: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data 

Countries: Australia

Regions: Oceania

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, IT services Indicators Comparison, Internet Penetration, and Internet Hosts across selected countries.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
 Table of Contents
1. Information Technology Services Market Characteristics 10 2. Australia's Information Technology Services Market 11 2.1. Australia's Information Technology Services Market 11 2.1.1. Australia's Information Technology Services Market Overview 11 2.1.2. Australia Information Technology Services Historic Market, 2012- 2016 13 2.1.3. Australia Information Technology Services Forecast Market, 2016- 2020 14 2.1.4. Australia Market Size By Segment 15 Hardware Support Services 15 Software and BPO Services 15 Cloud Services 15 2.1.5. Australia Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 16 Cloud Hardware Support Services 16 Software and BPO Services 16 Cloud Services 16 2.1.6. Australia Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 17 2.1.7. Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 18 3. Information Technology Services Market Global Context 19 3.1. Historic Market Growth 19 Drivers of the Market 20 Emerging Markets Growth 20 Technology Development 20 B2B & B2C Mobility 20 High Valuations of Information Technology Companies 20 Restraints on the Market 20 Multinational Operations Difficulties 20 High R&D Expenditure 20 3.2. Forecast Market Growth 21 Drivers of the Market 21 Economic Growth 21 Smart Cities 22 Government Initiatives 22 Internet of Things (IoT) 22 Digital Advertising Revenues Increasing 22 Restraints on the Market 22 Interest Rate Increases 22 Infrastructural Barriers 22 Reduction in Free Trade 23 4. Porters Five Forces Model 24 Bargaining Power of Buyers 24 Bargaining Power of Suppliers 25 Threat of New Entrants 25 Threat of Substitutes 25 Industry Competition 25 5. PESTLE Analysis 26 Political 27 Economic 27 Technological 28 Environmental 28 Social 28 Legal 29 6. Information Technology Services Market Segmentation 30 6.1. Global Segmentation 30 Hardware Support Services 31 Software and BPO Services 31 Cloud Services 31 Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 32 Cloud Services 32 Software and BPO Services 32 Hardware Support Services 32 6.2. Hardware Support Services 33 6.2.1. Market Characteristics 33 6.2.2. Market Trends And Strategies 34 Software Products Integration 34 Growing Demand For Cloud Data Recovery 34 Software Installations Automation 34 Single to Multiple Services Shift 34 6.3. Software And BPO Services 36 6.3.1. Market Characteristics 36 6.3.2. Market Trends And Strategies 36 Cloud/Software As A Service (Saas) 36 Virtualization 37 Data Analytics For Gaining Insights 37 Software Artificial Intelligence (AI) and Automation 37 Robotics In Business Process Outsourcing 37 ITIL/ISO Certifications In The IT Industry 37 6.4. Cloud Services 38 6.4.1. Market Characteristics 38 6.4.2. Market Trends And Strategies 39 Growing Demand of Hybrid Cloud 39 Faster Data Processing 39 Cloud As A Service 40 Green Data Centers 40 7. Information Technology Services Market Regional And Country Analysis 41 7.1. Global Information Technology Services Market, 2016, By Region 41 7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 43 7.3. Information Technology Services Market, 2016, By Country 45 7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 47 8. Global Information Technology Services Market Comparison with Macro Economic Factors 49 8.1. Information Technology Services Market Size, Percentage Of GDP, Global 49 8.2. Per Capita Average Information Technology Services Expenditure, Global 50 9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 51 9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 51 9.2. Per Capita Average Information Technology Services Expenditure, By Country 52 9.3. Per Household Average Information Technology Services Expenditure, By Country 53 10. Information Technology Services Indicators Comparison 55 10.1. Internet Penetration, By Country, 2016 55 10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 57 10.3. Internet Hosts, By Country, 2016 59 10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 61 10.5. Number Of Registered Domains, By Country, 2016, Millions 63 10.6 Number Of Registered Businesses, By Country, 2016, Millions 65 10.7 Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 67 11. Information Technology Services Market Competitive Landscape 69 11.1. Company Profiles 70 11.2. IBM 70 11.2.1. Overview 70 11.2.2. Products And Services 70 11.2.3. Strategy 71 11.2.4. Financial Performance 71 11.3. Accenture 72 11.3.1. Overview 72 11.3.2. Products And Services 72 11.3.3. Strategy 73 11.3.4. Financial Performance 73 11.4. HPE 74 11.4.1. Overview 74 11.4.2. Products And Services 74 11.4.3. Strategy 74 11.4.4. Financial Performance 75 11.5. Microsoft 76 11.5.1. Overview 76 11.5.2. Products And Services 76 11.5.3. Strategy 76 11.5.4. Financial Performance 77 11.6. SAP 78 11.6.1. Overview 78 11.6.2. Products And Services 78 11.6.3. Strategy 78 11.6.4. Financial Performance 79 11.7. Fujitsu 80 11.7.1. Overview 80 11.7.2. Products And Services 80 11.7.3. Strategy 80 11.7.4. Financial Performance 80 11.8. Tata Consultancy Services 81 11.8.1. Overview 81 11.8.2. Products And Services 82 11.8.3. Strategy 82 11.8.4. Financial Performance 83 11.9. Oracle 83 11.9.1. Overview 83 11.9.2. Products And Services 84 11.9.3. Strategy 84 11.9.4. Financial Performance 85 11.10. NTT Data 85 11.10.1. Overview 85 11.10.2. Products And Services 86 11.10.3. Strategy 86 11.10.4. Financial Performance 87 12. Information Technology Services Market Customer Information 88 Shared Services Survey Findings 88 Reasons For Opening a new SSC and factors for choosing SSC Location In The Future 88 Functions Performed In SSC's 88 Cloud Computing Has A Significant Presence In The Banking Industry 88 Challenges To Cloud Technology 88 Most Of The Cloud Outages Faced Were Preventable 88 Moving More Workload To Cloud 89 European Companies Outsource More IT services 89 IT Services Budget Allocation 89 13. Key Mergers And Acquisitions In The Information Technology Services Market 90 14. Market Background: Global Information Technology Market 91 14.1. Information Technology Market Characteristics 91 14.2. Information Technology Market Historic Growth 92 Drivers of the Market 93 Technology Development 93 High Valuations on Technology Companies 93 Large Talent Pool in Low Cost Economies 93 Restraints on the Market 93 Software Piracy 93 Multinational Operations 93 14.3. Information Technology Market Forecast Growth 94 Drivers of the Market 95 Economic Growth 95 Smart Cities 95 Government Initiatives 95 Restraints on the Market 95 Impact of E-waste 95 Reduction in Free Trade 95 15. Appendix 96 15.1.1. NAICS Definitions of Industry Covered in This Report 96 15.1.2. Abbreviations 97 15.1.3. Currencies 97 15.1.4. Research Methodology 97 15.1.5. Research Inquiries 98 15.1.6. The Business Research Company 98 15.1.7. Copyright and Disclaimer 98 List of Figures Figure 1: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 13 Figure 2: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 14 Figure 3: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 15 Figure 4: Australia Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 16 Figure 5: Australia Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020 17 Figure 6: Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 18 Figure 7: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 19 Figure 8: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 21 Figure 9: Global IT Services Market, 2016, Porter's Fiver Force Model 24 Figure 10: Global IT Services, 2016, PESTLE Analysis 26 Figure 11: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 30 Figure 12: Global Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 32 Figure 13: Global Information Technology Services Market, Split By Region, 2016, $ Billion 41 Figure 14: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 43 Figure 15: Global Information Technology Services Market, Split By Country, 2016, $ Billion 45 Figure 16: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 47 Figure 17: Global Information Technology Services Market Size As A Percentage Of GDP, 2012 - 2020 49 Figure 18: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2012 -2020, USD ($) 50 Figure 19: Information Technology Services Market Size As A Percentage Of GDP, By Country, 2016 51 Figure 20: Per Capita Average Information Technology Services Expenditure, By Country, 2016, USD ($) 52 Figure 21: Per Household Average Information Technology Services Expenditure, By Country, 2016 , USD ($) 53 Figure 22: Internet Penetration, By Country, 2016 55 Figure 23: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 57 Figure 24: Internet Hosts, By Country, 2016, Millions 59 Figure 25: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 61 Figure 26: Number Of Registered Domains, By Country, 2016, Millions 63 Figure 27: Number Of Registered Businesses, By Country, 2016, Millions 65 Figure 28: Average Annual Spending on Information Technology Services By Registered Businesses, By Country, 2016 67 Figure 29: Global Information Technology Services Market, Key Competitors Estimated Market Shares, 2016, Percentage (%) 69 Figure 30: IBM Financial Performance, 2012 - 2016,$ Billion 71 Figure 31: Accenture Financial Performance, 2012 - 2016,$ Billion 73 Figure 32:HPE Financial Performance, 2012 - 2016,$ Billion 75 Figure 33: Microsoft Financial Performance, 2012 - 2016,$ Billion 77 Figure 34: SAP Financial Performance, 2012 - 2016,$ Billion 79 Figure 35:Fujitsu Financial Performance, 2012 - 2016,$ Billion 81 Figure 36: TCS Financial Performance, 2012 - 2016,$ Billion 83 Figure 37: Oracle Financial Performance, 2012 - 2016,$ Billion 85 Figure 38: NTT Data Financial Performance, 2012 - 2016,$ Billion 87 Figure 39: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 92 Figure 40: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 94 List of Tables Table 1: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 13 Table 2: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 14 Table 3: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 15 Table 4: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 19 Table 5: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 21 Table 6: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 30 Table 7: Global Information Technology Services Market, Split By Region, 2016, $ Billion 41 Table 8: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 43 Table 9: Global Information Technology Services Market, Split By Country, 2016, $ Billion 45 Table 10: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 47 Table 11: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2015, USD ($) 50 Table 12: Per Household Average Information Technology Services Expenditure, By Country, 2016, USD ($) 53 Table 13: Internet Penetration, By Country, 2016 55 Table 14: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 57 Table 15: Internet Hosts, By Country, 2016, Millions 59 Table 16: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 61 Table 17: Number Of Registered Domains, By Country, 2016, Millions 63 Table 18: Number Of Registered Businesses, By Country, 2016, Millions 65 Table 19: Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 67 Table 20: Global Information Technology Services Market, Key Competitor Market Shares, 2016, Percentage(%) 70 Table 21: IBM Financial Performance, 2012 - 2016,$ Billion 72 Table 22: Accenture Financial Performance, 2012 - 2016,$ Billion 73 Table 23: HPE Financial Performance, 2012 - 2016,$ Billion 75 Table 24: Microsoft Financial Performance, 2012 - 2016,$ Billion 77 Table 25: SAP Financial Performance, 2012 - 2016,$ Billion 79 Table 26: Fujitsu Financial Performance, 2012 - 2016,$ Billion 81 Table 27: TCS Financial Performance, 2012 - 2016,$ Billion 83 Table 28: Oracle Financial Performance, 2012 - 2016,$ Billion 85 Table 29: NTT Data Financial Performance, 2012 - 2016,$ Billion 87 Table 30: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 92 Table 31: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 94

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