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Asia IT Services Market Report 2017 Including: Hardware Support Services, Software And BPO Services, Cloud Services Covering: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Published: Mar, 2017 | Pages: 106 | Publisher: The Business Research Company
Industry: ICT | Report Format: Electronic (PDF)

Rapid growth in the IT services market in Asia is in line with the region's rapid economic growth. Key drivers for growth include the increasing preference of global corporations to outsource their internal functions to Asia and high demand for IT services such as cloud services and software services from manufacturing and services industries in this region. Rising desktop PC, internet and mobile phone penetration rates have also boosted demand for IT services in the region.

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Description
Where is the largest and fastest growing market for IT Services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward?  The IT services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider IT services market, and compares it with other markets.
• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
• Market segmentations break down market into sub markets that are hardware support services, software and BPO services, cloud services.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.  It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing. 
• Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this. 
• The IT services market section of the report gives context. It compares the IT services market with other segments of the IT services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, IT Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.

Scope

Markets covered: Hardware Support Services, Software And BPO Services, Cloud Services 

Companies mentioned: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data 

Countries: China, India, and Japan

Regions: Asia

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, IT services Indicators Comparison, Internet Penetration, and Internet Hosts across selected countries.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

 Table of Contents
1. Information Technology Services Market Characteristics 12 2. Asia's Information Technology Services Market 13 2.1. Asia's Information Technology Services Market 13 2.1.1. Asia's Information Technology Services Market Overview 13 2.1.2. Asia Information Technology Services Historic Market, 2012- 2016 15 2.1.3. Asia Information Technology Services Forecast Market, 2016- 2020 16 2.1.4. Asia Market Size By Segment 17 Hardware Support Services 17 Software and BPO Services 17 Cloud Services 17 2.1.5. Asian Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 18 Cloud Services 18 Software and BPO Services 18 Hardware Support Services 18 2.2. Asia Information Technology Services Market: Country Analysis 19 2.3. China Information Technology Services Market 19 2.3.1. China Information Technology Services Market Overview 19 2.3.2. China's Information Technology Services Historic Market, 2012- 2016 21 2.3.3. China's Information Technology Services Forecast Market, 2016- 2020 22 2.3.4. China Market Size By Segment 23 Hardware Support Services 23 Software and BPO Services 23 Cloud Services 24 2.3.5. China's Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 24 Software and BPO Services 24 Cloud Services 24 Hardware Support Services 24 2.3.6. China Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 25 2.3.7. China's Information Technology Services Market Size Versus Internet Hosts, 2012-2020 26 2.4. India's Information Technology Services Market 27 2.4.1. India's Information Technology Services Market Overview 27 2.4.2. India's Information Technology Services Historic Market, 2012- 2016 29 2.4.3. India Information Technology Services Forecast Market, 2016- 2020 30 2.4.4. India Market Size By Segment 31 Hardware Support Services 31 Software and BPO Services 32 Cloud Services 32 2.4.5. India Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 33 Cloud Services 33 Hardware Support Services 33 Software and BPO Services 33 2.4.6. India Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 34 2.4.7. India Information Technology Services Market Size Versus Internet Hosts, 2012-2020 35 2.5. Japan Information Technology Services Market 36 2.5.1. Japan Information Technology Services Market Overview 36 2.5.2. Japan Information Technology Services Historic Market, 2012- 2016 37 2.5.3. Japan Information Technology Services Forecast Market, 2016- 2020 39 2.5.4. Japan Market Size By Segment 40 Software and BPO Services 40 Hardware Support Services 40 Cloud Services 41 2.5.5. Japan Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 41 Cloud Services 41 Software and BPO Services 41 Hardware Support Services 41 2.5.6. Japan Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 42 2.5.7. Japan Information Technology Services Market Size Versus Internet Hosts, 2012-2020 43 3. Information Technology Services Market Global Context 44 3.1. Historic Market Growth 44 Drivers of the Market 45 Emerging Markets Growth 45 Technology Development 45 B2B & B2C Mobility 45 High Valuations of Information Technology Companies 45 Restraints on the Market 45 Multinational Operations Difficulties 45 High R&D Expenditure 45 Forecast Market Growth 46 Drivers of the Market 46 Economic Growth 46 Smart Cities 47 Government Initiatives 47 Internet of Things (IoT) 47 Digital Advertising Revenues Increasing 47 Restraints on the Market 47 Interest Rate Increases 47 Infrastructural Barriers 47 Reduction in Free Trade 48 4. Porters Five Forces Model 49 Bargaining Power of Buyers 49 Bargaining Power of Suppliers 50 Threat of New Entrants 50 Threat of Substitutes 50 Industry Competition 50 5. PESTLE Analysis 51 Political 52 Economic 52 Technological 53 Environmental 53 Social 53 Legal 54 6. Information Technology Services Market Segmentation 55 6.1. Global Segmentation 55 Hardware Support Services 56 Software and BPO Services 56 Cloud Services 56 Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 57 Cloud Services 57 Software and BPO Services 57 Hardware Support Services 57 6.2. Hardware Support Services 58 6.2.1. Market Characteristics 58 6.2.2. Market Trends And Strategies 59 Software Products Integration 59 Growing Demand For Cloud Data Recovery 59 Software Installations Automation 59 Single to Multiple Services Shift 59 6.3. Software And BPO Services 61 6.3.1. Market Characteristics 61 6.3.2. Market Trends And Strategies 61 Cloud/Software As A Service (Saas) 61 Virtualization 62 Data Analytics For Gaining Insights 62 Software Artificial Intelligence (AI) and Automation 62 Robotics In Business Process Outsourcing 62 ITIL/ISO Certifications In The IT Industry 62 6.4. Cloud Services 63 6.4.1. Market Characteristics 63 6.4.2. Market Trends And Strategies 64 Growing Demand of Hybrid Cloud 64 Faster Data Processing 64 Cloud As A Service 65 Green Data Centers 65 7. Information Technology Services Market Regional And Country Analysis 66 7.1. Global Information Technology Services Market, 2016, By Region 66 7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 68 7.3. Information Technology Services Market, 2016, By Country 70 7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 72 8. Global Information Technology Services Market Comparison with Macro Economic Factors 74 8.1. Information Technology Services Market Size, Percentage Of GDP, Global 74 8.2. Per Capita Average Information Technology Services Expenditure, Global 75 9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 76 9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 76 9.2. Per Capita Average Information Technology Services Expenditure, By Country 77 9.3. Per Household Average Information Technology Services Expenditure, By Country 78 10. Information Technology Services Indicators Comparison 80 10.1. Internet Penetration, By Country, 2016 80 10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 82 10.3. Internet Hosts, By Country, 2016 84 10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 86 10.5. Number Of Registered Domains, By Country, 2016, Millions 88 11.1. Number Of Registered Businesses, By Country, 2016, Millions 90 11.2. Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 92 12. Information Technology Services Market Competitive Landscape 94 12.1. Company Profiles 95 12.2. IBM 95 12.2.1. Overview 95 12.2.2. Products And Services 95 12.2.3. Strategy 96 12.2.4. Financial Performance 96 12.3. Accenture 97 1.1.1. Overview 97 1.1.2. Products And Services 97 1.1.3. Strategy 98 1.1.4. Financial Performance 99 12.4. HPE 100 1.1.1. Overview 100 1.1.2. Products And Services 100 1.1.3. Strategy 100 1.1.4. Financial Performance 101 12.5. Microsoft 102 1.1.1. Overview 102 1.1.2. Products And Services 102 1.1.3. Strategy 102 1.1.4. Financial Performance 103 12.6. SAP 104 1.1.1. Overview 104 1.1.2. Products And Services 104 1.1.3. Strategy 104 1.1.4. Financial Performance 105 12.7. Fujitsu 106 1.1.5. Overview 106 1.1.6. Products And Services 106 1.1.7. Strategy 106 1.1.8. Financial Performance 106 12.8. Tata Consultancy Services 107 1.1.9. Overview 107 1.1.10. Products And Services 108 1.1.11. Strategy 108 1.1.12. Financial Performance 109 12.9. Oracle 109 1.1.5. Overview 109 1.1.6. Products And Services 110 1.1.7. Strategy 110 1.1.8. Financial Performance 111 12.10. NTT Data 111 1.1.9. Overview 111 1.1.10. Products And Services 112 1.1.11. Strategy 112 1.1.12. Financial Performance 113 13. Information Technology Services Market Customer Information 114 Shared Services Survey Findings 114 Reasons For Opening a new SSC and factors for choosing SSC Location In The Future 114 Functions Performed In SSC's 114 Cloud Computing Has A Significant Presence In The Banking Industry 114 Challenges To Cloud Technology 114 Most Of The Cloud Outages Faced Were Preventable 114 Moving More Workload To Cloud 115 European Companies Outsource More IT services 115 IT Services Budget Allocation 115 14. Key Mergers And Acquisitions In The Information Technology Services Market 116 15. Market Background: Global Information Technology Market 117 15.1. Information Technology Market Characteristics 117 15.2. Information Technology Market Historic Growth 118 Drivers of the Market 119 Technology Development 119 High Valuations on Technology Companies 119 Large Talent Pool in Low Cost Economies 119 Restraints on the Market 119 Software Piracy 119 Multinational Operations 119 15.3. Information Technology Market Forecast Growth 120 Drivers of the Market 121 Economic Growth 121 Smart Cities 121 Government Initiatives 121 Restraints on the Market 121 Impact of E-waste 121 Reduction in Free Trade 121 16. Appendix 122 16.1.1. NAICS Definitions of Industry Covered in This Report 122 16.1.2. Abbreviations 123 16.1.3. Currencies 123 16.1.4. Research Methodology 123 16.1.5. Research Inquiries 124 16.1.6. The Business Research Company 124 16.1.7. Copyright and Disclaimer 124 List of Figures Figure 1: Asia Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 15 Figure 2: Asia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 16 Figure 3: Asia Information Technology Services Market, Split By Segments, 2016, $ Billion 17 Figure 4: Asia Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 18 Figure 5: China Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 21 Figure 6: China Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 22 Figure 7: China Information Technology Services Market, Split By Segments, 2016, $ Billion 23 Figure 8: China Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 24 Figure 9: China Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020 25 Figure 10: China Information Technology Services Market Size Versus Internet Hosts, 2012-2020 26 Figure 11: India Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 29 Figure 12: India Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 30 Figure 13: India Information Technology Services Market, Split By Segments, 2016, $ Billion 31 Figure 14: Global Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 33 Figure 15: India Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020 34 Figure 16: India Information Technology Services Market Size Versus Internet Hosts, 2012-2020 35 Figure 17: Japan Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 37 Figure 18: Japan Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 39 Figure 19: Japan Information Technology Services Market, Split By Segments, 2016, $ Billion 40 Figure 20: Japan Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 41 Figure 21: Japan Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020 42 Figure 22: Japan Information Technology Services Market Size Versus Internet Hosts, 2012-2020 43 Figure 23: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 44 Figure 24: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 46 Figure 25: Global IT Services Market, 2016, Porter's Fiver Force Model 49 Figure 26: Global IT Services, 2016, PESTLE Analysis 51 Figure 27: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 55 Figure 28: Global Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 57 Figure 29: Global Information Technology Services Market, Split By Region, 2016, $ Billion 66 Figure 30: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 68 Figure 31: Global Information Technology Services Market, Split By Country, 2016, $ Billion 70 Figure 32: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 72 Figure 33: Global Information Technology Services Market Size As A Percentage Of GDP, 2012 - 2020 74 Figure 34: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2012 -2020, USD ($) 75 Figure 35: Information Technology Services Market Size As A Percentage Of GDP, By Country, 2016 76 Figure 36: Per Capita Average Information Technology Services Expenditure, By Country, 2016, USD ($) 77 Figure 37: Per Household Average Information Technology Services Expenditure, By Country, 2016 , USD ($) 78 Figure 38: Internet Penetration, By Country, 2016 80 Figure 39: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 82 Figure 40: Internet Hosts, By Country, 2016, Millions 84 Figure 41: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 86 Figure 42: Number Of Registered Domains, By Country, 2016, Millions 88 Figure 43: Number Of Registered Businesses, By Country, 2016, Millions 90 Figure 44: Average Annual Spending on Information Technology Services By Registered Businesses, By Country, 2016 92 Figure 45: Global Information Technology Services Market, Key Competitors Estimated Market Shares, 2016, Percentage (%) 94 Figure 46: IBM Financial Performance, 2012 - 2016,$ Billion 96 Figure 47: Accenture Financial Performance, 2012 - 2016,$ Billion 99 Figure 48:HPE Financial Performance, 2012 - 2016,$ Billion 101 Figure 49: Microsoft Financial Performance, 2012 - 2016,$ Billion 103 Figure 50: SAP Financial Performance, 2012 - 2016,$ Billion 105 Figure 51:Fujitsu Financial Performance, 2012 - 2016,$ Billion 107 Figure 52: TCS Financial Performance, 2012 - 2016,$ Billion 109 Figure 53: Oracle Financial Performance, 2012 - 2016,$ Billion 111 Figure 54: NTT Data Financial Performance, 2012 - 2016,$ Billion 113 Figure 55: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 118 Figure 56: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 120 List of Tables Table 1: Asia Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 15 Table 2: Asia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 16 Table 3: Asia Information Technology Services Market, Split By Segments, 2016, $ Billion 17 Table 4: China Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 21 Table 5: China Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 22 Table 6: China Information Technology Services Market, Split By Segments, 2016, $ Billion 23 Table 7: India Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 29 Table 8: India Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 30 Table 9: India Information Technology Services Market, Split By Segments, 2016, $ Billion 31 Table 10: Japan Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 37 Table 11: Japan Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 39 Table 12: Japan Information Technology Services Market, Split By Segments, 2016, $ Billion 40 Table 13: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 44 Table 14: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 46 Table 15: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 55 Table 16: Global Information Technology Services Market, Split By Region, 2016, $ Billion 66 Table 17: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 68 Table 18: Global Information Technology Services Market, Split By Country, 2016, $ Billion 70 Table 19: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 72 Table 20: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2015, USD ($) 75 Table 21: Per Household Average Information Technology Services Expenditure, By Country, 2016, USD ($) 78 Table 22: Internet Penetration, By Country, 2016 80 Table 23: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 82 Table 24: Internet Hosts, By Country, 2016, Millions 84 Table 25: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 86 Table 26: Number Of Registered Domains, By Country, 2016, Millions 88 Table 27: Number Of Registered Businesses, By Country, 2016, Millions 90 Table 28: Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 92 Table 29: Global Information Technology Services Market, Key Competitor Market Shares, 2016, Percentage(%) 95 Table 30: IBM Financial Performance, 2012 - 2016,$ Billion 97 Table 31: Accenture Financial Performance, 2012 - 2016,$ Billion 99 Table 32: HPE Financial Performance, 2012 - 2016,$ Billion 101 Table 33: Microsoft Financial Performance, 2012 - 2016,$ Billion 103 Table 34: SAP Financial Performance, 2012 - 2016,$ Billion 105 Table 35: Fujitsu Financial Performance, 2012 - 2016,$ Billion 107 Table 36: TCS Financial Performance, 2012 - 2016,$ Billion 109 Table 37: Oracle Financial Performance, 2012 - 2016,$ Billion 111 Table 38: NTT Data Financial Performance, 2012 - 2016,$ Billion 113 Table 39: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 118 Table 40: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 120 ?

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