Oceania IT Services Market Report 2017 Including: Hardware Support Services, Software And BPO Services, Cloud Services Covering: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Published: Mar, 2017 | Pages: 112 | Publisher: The Business Research Company
Industry: ICT | Report Format: Electronic (PDF)

Australia has an internet penetration rate of around 84%. In New Zealand, the internet penetration rate reached around 88%% in 2015. In 2016, New Zealand recorded a total of 3 million Facebook users while Australia recorded 15 million users.

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Description
Where is the largest and fastest growing market for IT Services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The IT services global market report from the Business Research Company answers all these questions and many more.
The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. It places the market within the context of the wider IT services market, and compares it with other markets.
• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market.
• Market segmentations break down market into sub markets that are hardware support services, software and BPO services, cloud services.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing.
• Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this.
• The IT services market section of the report gives context. It compares the IT services market with other segments of the IT services market by size and growth, historic and forecast. It analyses Expenditure Per Capita, Expenditure Per Household, IT Services Indicators Comparison, Internet Penetration, Internet Hosts across selected countries.

Scope

Markets covered: Hardware Support Services, Software And BPO Services, Cloud Services

Companies mentioned: IBM, Accenture, HPE, Microsoft, SAP, Fujitsu, TCS, Oracle and NTT data

Countries: Australia and New Zealand

Regions: Oceania

Time series: Five years historic and forecast.

Data: Ratios of market size and growth to related markets, population, GDP, IT services Indicators Comparison, Internet Penetration, and Internet Hosts across selected countries.

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Table of Contents
1. Information Technology Services Market Characteristics 11
2. Oceania's Information Technology Services Market 12
2.1. Oceania's Information Technology Services Market 12
2.1.1. Oceania's Information Technology Services Market Overview 12
2.1.2. Oceania Information Technology Services Historic Market, 2012- 2016 14
2.1.3. Oceania Information Technology Services Forecast Market, 2016- 2020 15
2.1.4. Oceania Market Size By Segment 16
Hardware Support Services 16
Software and BPO Services 16
Cloud Services 16
2.1.5. Oceania Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 17
Hardware Support Services 17
Software and BPO Services 17
Cloud Services 17
2.2. Oceania Information Technology Services Market: Country Analysis 18
2.3. Australia Information Technology Services Market 18
2.3.1. Australia Information Technology Services Market Overview 18
2.3.2. Australia Information Technology Services Historic Market, 2012- 2016 20
2.3.3. Australia Information Technology Services Forecast Market, 2016- 2020 21
2.3.4. Australia Market Size By Segment 22
Hardware Support Services 22
Software and BPO Services 22
Cloud Services 22
2.3.5. Australia Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 23
Cloud Hardware Support Services 23
Software and BPO Services 23
Cloud Services 23
2.3.6. Australia Per Capita Average Information Technology Services Expenditure Versus Internet Penetration, 2012-2020 24
2.3.7. Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 25
3. Information Technology Services Market Global Context 26
3.1. Historic Market Growth 26
Drivers of the Market 27
Emerging Markets Growth 27
Technology Development 27
B2B & B2C Mobility 27
High Valuations of Information Technology Companies 27
Restraints on the Market 27
Multinational Operations Difficulties 27
High R&D Expenditure 27
3.2. Forecast Market Growth 28
Drivers of the Market 28
Economic Growth 28
Smart Cities 29
Government Initiatives 29
Internet of Things (IoT) 29
Digital Advertising Revenues Increasing 29
Restraints on the Market 29
Interest Rate Increases 29
Infrastructural Barriers 29
Reduction in Free Trade 30
4. Porters Five Forces Model 31
Bargaining Power of Buyers 31
Bargaining Power of Suppliers 32
Threat of New Entrants 32
Threat of Substitutes 32
Industry Competition 32
5. PESTLE Analysis 33
Political 34
Economic 34
Technological 35
Environmental 35
Social 35
Legal 36
6. Information Technology Services Market Segmentation 37
6.1. Global Segmentation 37
Hardware Support Services 38
Software and BPO Services 38
Cloud Services 38
Global Information Technology Services Market, Historic and Forecast, Split By Segment, 2012-2020 39
Cloud Services 39
Software and BPO Services 39
Hardware Support Services 39
6.2. Hardware Support Services 40
6.2.1. Market Characteristics 40
6.2.2. Market Trends And Strategies 41
Software Products Integration 41
Growing Demand For Cloud Data Recovery 41
Software Installations Automation 41
Single to Multiple Services Shift 41
6.3. Software And BPO Services 43
6.3.1. Market Characteristics 43
6.3.2. Market Trends And Strategies 43
Cloud/Software As A Service (Saas) 43
Virtualization 44
Data Analytics For Gaining Insights 44
Software Artificial Intelligence (AI) and Automation 44
Robotics In Business Process Outsourcing 44
ITIL/ISO Certifications In The IT Industry 44
6.4. Cloud Services 45
6.4.1. Market Characteristics 45
6.4.2. Market Trends And Strategies 46
Growing Demand of Hybrid Cloud 46
Faster Data Processing 46
Cloud As A Service 47
Green Data Centers 47
7. Information Technology Services Market Regional And Country Analysis 48
7.1. Global Information Technology Services Market, 2016, By Region 48
7.2. Global Information Technology Services Market, 2012- 2020, Historic and Forecast, By Region 50
7.3. Information Technology Services Market, 2016, By Country 52
7.4. Information Technology Services Market, 2012- 2020, Historic and Forecast, By Country 54
8. Global Information Technology Services Market Comparison with Macro Economic Factors 56
8.1. Information Technology Services Market Size, Percentage Of GDP, Global 56
8.2. Per Capita Average Information Technology Services Expenditure, Global 57
9. Information Technology Services Market Comparison With Macro Economic Factors Across Countries 58
9.1. Information Technology Services Market Size, Percentage Of GDP, By Country 58
9.2. Per Capita Average Information Technology Services Expenditure, By Country 59
9.3. Per Household Average Information Technology Services Expenditure, By Country 60
10. Information Technology Services Indicators Comparison 62
10.1. Internet Penetration, By Country, 2016 62
10.2. Per Capita Information Technology Services Expenditure Versus Internet Penetration, By Country, 2016 64
10.3. Internet Hosts, By Country, 2016 66
10.4. Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 68
10.5. Number Of Registered Domains, By Country, 2016, Millions 70
11.1. Number Of Registered Businesses, By Country, 2016, Millions 72
11.2. Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 74
12. Information Technology Services Market Competitive Landscape 76
12.1. Company Profiles 77
12.2. IBM 77
12.2.1. Overview 77
12.2.2. Products And Services 77
12.2.3. Strategy 78
12.2.4. Financial Performance 78
12.3. Accenture 79
12.3.1. Overview 79
12.3.2. Products And Services 79
12.3.3. Strategy 80
12.3.4. Financial Performance 80
12.4. HPE 81
12.4.1. Overview 81
12.4.2. Products And Services 81
12.4.3. Strategy 81
12.4.4. Financial Performance 82
12.5. Microsoft 83
12.5.1. Overview 83
12.5.2. Products And Services 83
12.5.3. Strategy 83
12.5.4. Financial Performance 84
12.6. SAP 85
12.6.1. Overview 85
12.6.2. Products And Services 85
12.6.3. Strategy 85
12.6.4. Financial Performance 86
12.7. Fujitsu 87
12.7.1. Overview 87
12.7.2. Products And Services 87
12.7.3. Strategy 87
12.7.4. Financial Performance 87
12.8. Tata Consultancy Services 88
12.8.1. Overview 88
12.8.2. Products And Services 89
12.8.3. Strategy 89
12.8.4. Financial Performance 90
12.9. Oracle 90
12.9.1. Overview 90
12.9.2. Products And Services 91
12.9.3. Strategy 91
12.9.4. Financial Performance 92
12.10. NTT Data 92
12.10.1. Overview 92
12.10.2. Products And Services 93
12.10.3. Strategy 93
12.10.4. Financial Performance 94
13. Information Technology Services Market Customer Information 95
Shared Services Survey Findings 95
Reasons For Opening a new SSC and factors for choosing SSC Location In The Future 95
Functions Performed In SSC's 95
Cloud Computing Has A Significant Presence In The Banking Industry 95
Challenges To Cloud Technology 95
Most Of The Cloud Outages Faced Were Preventable 95
Moving More Workload To Cloud 96
European Companies Outsource More IT services 96
IT Services Budget Allocation 96
14. Key Mergers And Acquisitions In The Information Technology Services Market 97
15. Market Background: Global Information Technology Market 98
15.1. Information Technology Market Characteristics 98
15.2. Information Technology Market Historic Growth 99
Drivers of the Market 100
Technology Development 100
High Valuations on Technology Companies 100
Large Talent Pool in Low Cost Economies 100
Restraints on the Market 100
Software Piracy 100
Multinational Operations 100
15.3. Information Technology Market Forecast Growth 101
Drivers of the Market 102
Economic Growth 102
Smart Cities 102
Government Initiatives 102
Restraints on the Market 102
Impact of E-waste 102
Reduction in Free Trade 102
16. Appendix 103
16.1.1. NAICS Definitions of Industry Covered in This Report 103
16.1.2. Abbreviations 104
16.1.3. Currencies 104
16.1.4. Research Methodology 104
16.1.5. Research Inquiries 105
16.1.6. The Business Research Company 105
16.1.7. Copyright and Disclaimer 105

List of Figures
Figure 1: Oceania Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 14
Figure 2: Oceania Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 15
Figure 3: Oceania Information Technology Services Market, Split By Segments, 2016, $ Billion 16
Figure 4: Oceania Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 17
Figure 5: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 20
Figure 6: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 21
Figure 7: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 22
Figure 8: Australia Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 23
Figure 9: Australia Per Capita Average IT Services Expenditure Versus Internet Penetration, 2012-2020 24
Figure 10: Australia Information Technology Services Market Size Versus Internet Hosts, 2012-2020 25
Figure 11: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 26
Figure 12: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 28
Figure 13: Global IT Services Market, 2016, Porter's Fiver Force Model 31
Figure 14: Global IT Services, 2016, PESTLE Analysis 33
Figure 15: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 37
Figure 16: Global Information Technology Services Market, Historic and Forecast Growth Rate, Split By Segment, 2012-2020 39
Figure 17: Global Information Technology Services Market, Split By Region, 2016, $ Billion 48
Figure 18: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 50
Figure 19: Global Information Technology Services Market, Split By Country, 2016, $ Billion 52
Figure 20: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 54
Figure 21: Global Information Technology Services Market Size As A Percentage Of GDP, 2012 - 2020 56
Figure 22: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2012 -2020, USD ($) 57
Figure 23: Information Technology Services Market Size As A Percentage Of GDP, By Country, 2016 58
Figure 24: Per Capita Average Information Technology Services Expenditure, By Country, 2016, USD ($) 59
Figure 25: Per Household Average Information Technology Services Expenditure, By Country, 2016 , USD ($) 60
Figure 26: Internet Penetration, By Country, 2016 62
Figure 27: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 64
Figure 28: Internet Hosts, By Country, 2016, Millions 66
Figure 29: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 68
Figure 30: Number Of Registered Domains, By Country, 2016, Millions 70
Figure 31: Number Of Registered Businesses, By Country, 2016, Millions 72
Figure 32: Average Annual Spending on Information Technology Services By Registered Businesses, By Country, 2016 74
Figure 33: Global Information Technology Services Market, Key Competitors Estimated Market Shares, 2016, Percentage (%) 76
Figure 34: IBM Financial Performance, 2012 - 2016,$ Billion 78
Figure 35: Accenture Financial Performance, 2012 - 2016,$ Billion 80
Figure 36:HPE Financial Performance, 2012 - 2016,$ Billion 82
Figure 37: Microsoft Financial Performance, 2012 - 2016,$ Billion 84
Figure 38: SAP Financial Performance, 2012 - 2016,$ Billion 86
Figure 39:Fujitsu Financial Performance, 2012 - 2016,$ Billion 88
Figure 40: TCS Financial Performance, 2012 - 2016,$ Billion 90
Figure 41: Oracle Financial Performance, 2012 - 2016,$ Billion 92
Figure 42: NTT Data Financial Performance, 2012 - 2016,$ Billion 94
Figure 43: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 99
Figure 44: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 101

List of Tables
Table 1: Oceania Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 14
Table 2: Oceania Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 15
Table 3: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 16
Table 4: Australia Information Technology Services Market, Historic Market Size, 2012-2016, $ Billion 20
Table 5: Australia Information Technology Services Market, Forecast Market Size, 2016-2020, $ Billion 21
Table 6: Australia Information Technology Services Market, Split By Segments, 2016, $ Billion 22
Table 7: Global Information Technology Services Market Historic Market Size, 2012-2016, $ Billion 26
Table 8: Global Information Technology Services Market Forecast Market Size, 2016-2020, $ Billion 28
Table 9: Global Information Technology Services Market, Split By Segments, 2016, $ Billion 37
Table 10: Global Information Technology Services Market, Split By Region, 2016, $ Billion 48
Table 11: Global Information Technology Services Market Size, Historic and Forecast Growth, Split By Region, 2012-2020 50
Table 12: Global Information Technology Services Market, Split By Country, 2016, $ Billion 52
Table 13: Global Information Technology Services Market, Historic and Forecast Growth, Split By Country, 2012 - 2020 54
Table 14: Global Information Technology Services Market, Per Capita Average Information Technology Services Expenditure, 2015, USD ($) 57
Table 15: Per Household Average Information Technology Services Expenditure, By Country, 2016, USD ($) 60
Table 16: Internet Penetration, By Country, 2016 62
Table 17: Per Capita IT Services Expenditure Versus Internet Penetration, By Country, 2016 64
Table 18: Internet Hosts, By Country, 2016, Millions 66
Table 19: Information Technology Services Market Size Versus Internet Hosts, By Country, 2016 68
Table 20: Number Of Registered Domains, By Country, 2016, Millions 70
Table 21: Number Of Registered Businesses, By Country, 2016, Millions 72
Table 22: Average Spending on Information Technology Services By Registered Businesses, By Country, 2016 74
Table 23: Global Information Technology Services Market, Key Competitor Market Shares, 2016, Percentage(%) 77
Table 24: IBM Financial Performance, 2012 - 2016,$ Billion 79
Table 25: Accenture Financial Performance, 2012 - 2016,$ Billion 80
Table 26: HPE Financial Performance, 2012 - 2016,$ Billion 82
Table 27: Microsoft Financial Performance, 2012 - 2016,$ Billion 84
Table 28: SAP Financial Performance, 2012 - 2016,$ Billion 86
Table 29: Fujitsu Financial Performance, 2012 - 2016,$ Billion 88
Table 30: TCS Financial Performance, 2012 - 2016,$ Billion 90
Table 31: Oracle Financial Performance, 2012 - 2016,$ Billion 92
Table 32: NTT Data Financial Performance, 2012 - 2016,$ Billion 94
Table 33: Global Information Technology Market Historic Market Size, 2012-2016, $ Billion 99
Table 34: Global Information Technology Market Forecast Market Size, 2016-2020, $ Billion 101

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