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Published: Aug, 2016 | Pages:
57 | Publisher: The Business Research Company
Industry: ICT | Report Format: Electronic (PDF)
Hardware support services may be either be a reactive support, preventive-based support, or proactive support. Hardware support services are predominantly sold as maintenance contracts, which extend up to one to three year duration. The contracts generally cover hardware replacement, hardware repair, or even mere technical assistance via phone, email, or video. Hardware support services has broadly two divisions. Computer systems design services (CSDS) and Computer facilities management and related services (CFMS). The Hardware Support Services Market Analytics Report provides strategists, marketers and senior management with the critical information they need to assess the global hardware support services. Description Where is the largest and fastest growing market for hardware support services? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The Hardware Support Services Global Market Analytics Report from the Business Research Company answers all these questions and many more. The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography. It places the market within the context of the wider hardware support services market. • The market characteristics section of the report defines and explains the market. • The market size section gives the market size ($b) covering both the historic growth of the market and forecasting the future. Drivers and restraints looks at the external factors supporting and controlling the growth of the market. • Market segmentations break down market into sub sectors. Market segments include Computers & Peripherals, Storage, Networking, Servers and Others. • The regional and country breakdowns section gives the size of the market by geography and compares their historic and forecast growth. It covers all the regions, key developed countries and major emerging markets. It draws comparisons with country populations and economies to understand the importance of the market by country and how this is changing. • Competitive landscape gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified. Companies covered include IBM, HP, CSC, Accenture, Tata Consultancy Services and Others • The trends and strategies section highlights the likely future developments in the market and suggests approaches companies can take to exploit this. • The hardware support services market section of the report gives context. It compares the hardware support services market with other segments of the hardware support services market by size and growth, historic and forecast. It analyses percentage of GDP, expenditure per capita, expenditure per household, internet penetration, per capita average hardware support services expenditure versus internet penetration, number of registered businesses, average spending on hardware support services by registered businesses. Scope Markets covered: Computers & Peripherals, Storage, Networking, Servers and Others. Companies mentioned: IBM, HP, CSC, Accenture, Tata Consultancy Services and Others Countries: Australia, Brazil, China, France, Germany, India, Italy, Japan, Spain, Russia, UK, USA. Regions: Asia, Americas, Europe, Middle East & Africa, Oceania. Time series: Five years historic and forecast. Data: Ratios of market size and growth to related markets, population, GDP, capex, internet penetration, per capita average hardware support services expenditure versus internet penetration, number of registered businesses, average spending on hardware support services by registered businesses. Data segmentations: country and regional splits, market share of competitors, market segments. Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes. Reasons to Purchase • Outperform competitors using accurate up to date demand-side dynamics information. • Identify growth segments for investment. • Facilitate decision making on the basis of historic and forecast data and the drivers and restraints on the market. • Benchmark performance against key competitors. • Develop strategies based on likely future developments. • Utilize the relationships between key data sets for superior strategizing. • Suitable for supporting your internal and external presentations with reliable high quality data and analysis.
Table Of Content Hardware Support Services Market Characteristics 6 Hardware Support Services Market Historic Growth 8 Drivers of the Market 9 Restraints on the Market 9 Hardware Support Services Market Forecast 10 Drivers of the Market 10 Restraints on the Market 11 Hardware Support Services Market Regional And Country Comparison 12 Global Hardware Support Services Markets Size, Split By Region, 2015 12 Global Hardware Support Services Market, Historic and Forecast Growth, By Region, 2011 – 2019 14 Global Hardware Support Services Market, Split By Country, 2015 16 Global Hardware Support Services Market, Historic and Forecast Growth, Split By Country, 2011 – 2019 18 Hardware Support Services Market Comparison 20 Global Hardware Support Services Market, As A Percentage Of Total Information Technology Services Market 20 Hardware Support Services As A Percentage Of Total Information Technology Services Market, By Country, 2015 22 Hardware Support Services Market Segmentation 24 Computers & Peripherals 25 Storage 25 Networking 25 Hardware Support Services Competitive Landscape 26 International Business Machines Corporation (IBM) 26 HP 27 Computer Sciences Corporation (CSC) 28 Accenture 29 Tata Consultancy Services 30 Hardware Services Market Key Mergers and Acquisitions 31 Hardware Support Services Market Comparison With Macro Economic Metrics 32 Hardware Support Services Market Size, Percentage Of GDP, Global 32 Hardware Support Services Market Size, Percentage Of GDP, By Country 33 Per capita Average Hardware Support Services Expenditure, Global 34 Per capita Average Hardware Support Services Expenditure, By Country 35 Per Household Average Hardware Support Services Expenditure, By Country 36 Hardware Support Services Market Comparison With Industry Metrics 38 Internet Penetration, By Country, 2015 38 Per Capita Average Hardware Support Services Expenditure Versus Internet Penetration, By Country, 2015 39 Number Of Registered Businesses, By Country, 2015, Millions 40 Average Spending on Hardware Support Services By Registered Businesses, By Country, 2015 42 International Trade 44 Computer and Information Services Market Imports 44 Computer and Information Services Exports 45 Hardware Support Services Market Trends and Strategies 47 Software Products Integration 47 Cloud Data Recovery 47 Software Installations Automation 47 Single to Multiple Services Shift 47 Market Background – Global IT Services Market 48 Information Technology Services Market Characteristics 48 Information Technology Services Market Historic Growth 49 Information Technology Services Market Forecast 50 Information Technology Appendix 51 Information Technology Services 51 Software Services 51 Hardware Support Services 51 Cloud Services 51 Telecom 51 Wired Telecom Services 51 Wireless Telecom Services 52 Communications Hardware 52 Satellite and Telecommunications Resellers 52 Computer Hardware 53 Software Products 53 Abbreviations 53 Currencies 53 Research Inquiries 53 The Business Research Company 54 Copyright and Disclaimer 54
List of Tables Table 1: Global Hardware Support Services Market Historic Market Size, 2011 – 2015, $ Billion 8 Table 2: Global Hardware Support Services Market Forecast Market Size, 2015 – 2019, $ Billion 10 Table 3: Global Hardware Support Services Market, Split By Region, 2015, $ Billion 13 Table 4: Global Hardware Support Services Market Size, Historic and Forecast Growth, Split By Region, 2011 – 2019 14 Table 5: Global Hardware Support Services Market, Split By Country, 2015, $ Billion 16 Table 6: Global Hardware Support Services Market, Historic and Forecast Growth Rate, Split By Country, 2011 – 2019 18 Table 7: Global Hardware Support Services Market As A Percentage Of Total Information Technology Services Market, 2011 – 2019 21 Table 8: Global Hardware Support Services Market As A Percentage Of Total Information Technology Services Market, By Country, 2015 22 Table 9: Global Hardware Support Services Market, Split By Segments, 2015, $ Billion 24 Table 10: Global Hardware Support Services Market, Per Capita Average Hardware Support Services Expenditure, 2011 – 2019, USD ($) 33 Table 11: Per Household Average Hardware Support Services Expenditure, By Country, 2015, $ Billion 35 Table 12: Internet Penetration, By Country, 2015 37 Table 13: Per Capita Hardware Support Services Expenditure Versus Internet Penetration, By Country, 2015 38 Table 14: Number Of Registered Businesses, By Country, 2015, Millions 40 Table 15: Average Spending on Hardware Support Services By Registered Businesses, By Country, 2015 41 Table 16: Computer and Information Services Market Imports By Country, 2015, $ billion 43 Table 17: Computer and Information Services Market Exports By Country, 2015, $ billion 45 Table 18: Global Information Technology Services Market Historic Market Size, 2011 – 2015, $ Billion 48 Table 19: Global Information Technology Services Market Forecast Market Size, 2015 – 2019, $ Billion 49 List of Figures Figure 1: Global Hardware Support Services Market Historic Market Size, 2011 – 2015, $ Billion 8 Figure 2: Global Hardware Support Services Market Forecast Market Size, 2015 – 2019, $ Billion 10 Figure 3: Global Hardware Support Services Market, Split By Region, 2015, $ Billion 12 Figure 4: Global Hardware Support Services Market Size, Historic and Forecast Growth, Split By Region, 2011 – 2019 14 Figure 5: Global Hardware Support Services Market, Split By Country, 2015, $ Billion 16 Figure 6: Global Hardware Support Services Market, Historic and Forecast Growth Rate, Split By Country, 2011 – 2019 18 Figure 7: Global Hardware Support Services Market, Split By Segments, 2015, $ Billion 24 Figure 8: Global Hardware Support Services Market Size As A Percentage Of GDP, 2011 – 2019, $ Billion 31 Figure 9: Hardware Support Services Market Size As A Percentage Of GDP, By Country, 2015 32 Figure 10: Global Hardware Support Services Market, Per Capita Average Hardware Support Services Expenditure, 2011 – 2019, USD ($) 33 Figure 11: Per Capita Average Hardware Support Services Expenditure, By Country, 2015, USD ($) 34 Figure 12: Per Household Average Hardware Support Services Expenditure, By Country, 2015 , $ Billion 35 Figure 13: Internet Penetration, By Country, 2015 37 Figure 14: Per Capita Hardware Support Services Expenditure Versus Internet Penetration, By Country, 2015 38 Figure 15: Number Of Registered Businesses, By Country, 2015, Millions 39 Figure 16: Average Spending on Hardware Support Services By Registered Businesses, By Country, 2015 41 Figure 17: Computer and Information Services Market Imports By Country, 2015, $ billion 43 Figure 18: Computer and Information Services Market Exports By Country, 2015, $ billion 44 Figure 19: Global Information Technology Services Market Historic Market Size, 2011 – 2015, $ Billion 48 Figure 20: Global Information Technology Services Market Forecast Market Size, 2015 – 2019, $ Billion 49
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